You didn’t lose that job.You just replied too late.
The calls come in while you’re on a roof or fitting a boiler. By the time you ring back that evening, they’ve booked someone else. RightLead replies for you in minutes, weekdays and weekends, and puts the booking in your diary.
Illustrative estimate only. Actual results depend on lead quality, offer, industry and follow-up performance.
CARL GATES · FOUNDER
Who you’ll be dealing with
“Good tradespeople don’t lose work because they’re bad at it. They lose it because they’re busy doing it.”
I started RightLead after seeing the same thing again and again: good businesses losing jobs they’d already earned, just because nobody could get to the phone.
I look at where your enquiries are slipping away first, then build the smallest system that fixes it. If there’s nothing worth fixing, I’ll tell you.
Based in West SussexDiagnosis before automationPlain, honest reporting
Questions
Fair things to ask.
Not answered here? Ask on the audit call. It’s free either way.
What does it cost?
The audit is free. If there’s something worth fixing, you get a monthly price before any work starts, worked out from the number of enquiries you handle. If that changes a lot, we agree a new price with you first, so there are no surprise bills.
Do I have to change my phone number or website?
No. Customers keep ringing the number they already have. The automatic replies go out from a second number we set up for your business. Your website keeps its design; if the audit shows it’s losing enquiries, we may add to it, like a booking link or a form.
I’m not technical. Is that a problem?
No. We set everything up and show you how it works. Day to day, you just get a message when a job has been booked.
Will customers know it’s automatic?
The replies are written with you, in your words, and sent in your business’s name. Anything it can’t answer is passed straight to you.
WhatsApp or text?
Either. Replies can go out by WhatsApp or ordinary text, whichever your customers use.
What about weekends and evenings?
It works the same at 9am on a Saturday as it does on a Tuesday afternoon. Calls and emails get a reply in minutes, and you pick it up when you’re ready.
What happens after the audit?
You get a plain summary of where enquiries are being lost and what we’d fix first. It’s yours to keep, whether we work together or not.
Start here
Find your leaks in 30 minutes.
We look at how enquiries reach you today, show you exactly where they’re slipping away, and tell you what’s worth fixing first. If nothing needs fixing, we’ll say so.
