Terms of Service

Last updated: January 2025

1. Introduction

Welcome to Right Lead AI ("Company," "we," "us," "our," or "Service"). These Terms of Service ("Terms," "Terms of Service") govern your use of our website and services. By accessing and using Right Lead AI's website, platform, and services (collectively, the "Service"), you agree to be bound by these Terms of Service. If you do not agree to abide by the above, please do not use this service.

Right Lead AI provides AI-powered lead database reactivation, speed-to-lead solutions, and reputation management services. Our platform is designed to help businesses convert dormant leads into active revenue opportunities through intelligent automation and data-driven insights.

2. User Agreements and Eligibility

2.1 Age and Capacity

By using the Service, you represent and warrant that you are at least 18 years of age and possess the legal capacity to enter into this agreement. If you are using this Service on behalf of a company or organization, you represent and warrant that you have the authority to bind that entity to these Terms.

2.2 Account Responsibility

You are responsible for maintaining the confidentiality of your account information, including your password. You agree to accept responsibility for all activities that occur under your account. You must notify Right Lead AI immediately of any unauthorized use of your account or any other breach of security.

2.3 Account Registration

When creating an account, you agree to provide accurate, complete, and current information. You agree to update this information as necessary to maintain its accuracy. Right Lead AI reserves the right to refuse service or terminate accounts that provide false or misleading information.

2.4 License Grant

Subject to your compliance with these Terms, Right Lead AI grants you a limited, non-exclusive, non-transferable, revocable license to use the Service for your internal business purposes. This license does not include the right to: (a) sublicense, sell, rent, lease, transfer, assign or otherwise dispose of the Service; (b) modify or alter the Service; or (c) reverse engineer, disassemble or decompile the Service.

3. Acceptable Use Policy

You agree not to use the Service in any manner that could damage, disable, overburden, or impair Right Lead AI's servers or networks, or interfere with any other party's use and enjoyment of the Service. Prohibited behavior includes:

  • Harassing or causing distress or inconvenience to any person
  • Transmitting obscene or offensive content or disrupting the normal flow of dialogue within our Service
  • Attempting to gain unauthorized access to our systems or networks
  • Transmitting any viruses, worms, malware, or any code of a destructive nature
  • Engaging in any form of automated data collection without explicit permission
  • Using the Service for any illegal purpose or in violation of any applicable laws or regulations
  • Sending unsolicited commercial email or spam
  • Attempting to impersonate another user or person
  • Violating any third-party intellectual property rights
  • Accessing or using the Service to collect data for purposes that violate applicable privacy laws

3.1 Data Compliance

You are solely responsible for ensuring that your use of the Service complies with all applicable laws and regulations, including but not limited to the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), Telephone Consumer Protection Act (TCPA), CAN-SPAM Act, and any other privacy or marketing regulations applicable in your jurisdiction. You warrant that you have obtained all necessary consents and permissions from individuals whose data you upload to the Service.

3.2 Lead Data Ownership

You represent and warrant that you own or have the legal right to use all data, leads, and information you upload to the Service. You agree to indemnify and hold harmless Right Lead AI from any claims arising from your violation of this representation, including claims from individuals whose data you have uploaded without proper authorization or consent.

4. Limitation of Liability and Warranties

4.1 Disclaimer of Warranties

THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. RIGHT LEAD AI MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THE SERVICE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THE SERVICE. TO THE FULLEST EXTENT PERMISSIBLE BY APPLICABLE LAW, RIGHT LEAD AI DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

4.2 Limitation of Liability

IN NO EVENT SHALL RIGHT LEAD AI, ITS OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, REVENUE, DATA, OR USE, INCURRED BY YOU OR ANY THIRD PARTY, EVEN IF RIGHT LEAD AI HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

RIGHT LEAD AI'S TOTAL LIABILITY TO YOU FOR ANY CLAIM ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID TO RIGHT LEAD AI IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR IF NO PAYMENT HAS BEEN MADE, ONE HUNDRED DOLLARS ($100).

4.3 Results Not Guaranteed

While Right Lead AI employs advanced AI technology and best practices in lead reactivation, we do not guarantee any specific results, conversion rates, or revenue generation. Results vary based on numerous factors including data quality, industry, market conditions, and implementation. Past performance does not guarantee future results. You acknowledge that lead reactivation is not a guaranteed revenue source and that business outcomes depend on multiple variables beyond Right Lead AI's control.

4.4 Service Availability

Right Lead AI does not warrant that the Service will be uninterrupted or error-free. We shall not be liable for any damages resulting from the unavailability of the Service, including but not limited to lost revenue, lost business opportunity, or lost data. While we strive to maintain high availability, we do not guarantee 100% uptime.

5. Intellectual Property Rights

5.1 Right Lead AI Content

All content, features, and functionality of the Service, including but not limited to all information, software, text, displays, images, video, and audio, and the design, selection, and arrangement thereof, are owned by Right Lead AI, its licensors, or other providers of such material and are protected by United States and international copyright, trademark, and other intellectual property laws.

5.2 Your Content

You retain all rights to any data, leads, or content you upload to the Service ("Your Content"). However, by uploading Your Content to the Service, you grant Right Lead AI a worldwide, non-exclusive, royalty-free, sublicensable license to use, copy, modify, and display Your Content solely for the purpose of providing the Service to you.

6. Data Privacy and Security

6.1 Data Protection

Right Lead AI takes data security seriously and implements industry-standard security measures to protect your data. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

6.2 Privacy Policy

Your use of the Service is also governed by our Privacy Policy, which is incorporated by reference into these Terms. Please review our Privacy Policy to understand our practices regarding the collection and use of your information.

6.3 GDPR and CCPA Compliance

Right Lead AI is committed to compliance with the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). We have implemented appropriate technical and organizational measures to ensure data protection. For individuals in the EU, you have the right to access, correct, delete, or port your personal data. Please contact us for assistance with these requests.

7. Indemnification

You agree to indemnify, defend, and hold harmless Right Lead AI and its officers, directors, employees, agents, and successors from any and all claims, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your use of the Service; (b) your violation of these Terms; (c) your violation of any applicable law or regulation; (d) your infringement of any third-party intellectual property rights; or (e) your upload or use of data that violates any privacy law or regulation or infringes third-party rights.

8. Termination

8.1 Termination by You

You may terminate your account and cease using the Service at any time by notifying Right Lead AI in writing. Upon termination, your right to use the Service will immediately cease.

8.2 Termination by Right Lead AI

Right Lead AI may terminate or suspend your account and access to the Service immediately, without prior notice or liability, if: (a) you breach any provision of these Terms; (b) we reasonably believe you are using the Service for illegal purposes or in violation of these Terms; (c) you violate any applicable law or regulation; or (d) we discontinue the Service or your access to it.

8.3 Effect of Termination

Upon termination, your right to use the Service will cease immediately. Sections of these Terms that by their nature should survive termination (including but not limited to Limitation of Liability, Indemnification, and Intellectual Property Rights) shall survive termination.

9. Modifications to Terms and Service

Right Lead AI reserves the right to modify these Terms at any time. We will notify you of any material changes by posting the updated Terms on our website and updating the "Last Updated" date at the top of these Terms. Your continued use of the Service following the posting of revised Terms means that you accept and agree to the changes.

Right Lead AI also reserves the right to modify, suspend, or discontinue the Service (or any portion thereof) at any time, with or without notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuation of the Service.

10. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of England and Wales, without regard to its conflict of law principles. You agree that any legal action or proceeding relating to these Terms or the Service shall be brought exclusively in the courts located in England and Wales, and you hereby consent to the personal jurisdiction and venue of such courts.

11. Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it valid and enforceable, or if such modification is not possible, the provision shall be severed, and the remaining provisions shall continue in full force and effect.

12. Entire Agreement

These Terms, together with our Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and Right Lead AI regarding the Service and supersede all prior negotiations, representations, and agreements, whether written or oral, relating to the subject matter of these Terms.

13. Waiver

The failure of Right Lead AI to enforce any provision of these Terms shall not be construed as a waiver of such provision or the right to enforce it at a later time. No waiver of any breach of these Terms shall be effective unless in writing and signed by an authorized representative of Right Lead AI.

14. Contact Information

If you have any questions about these Terms of Service, please contact us at:

Right Lead AI
Bennetts Road
West Sussex
United Kingdom

Email: hello@rightleadai.com

15. Additional Terms

15.1 Third-Party Links

The Service may contain links to third-party websites and services that are not operated by Right Lead AI. These Terms do not apply to third-party websites, and Right Lead AI is not responsible for their content, accuracy, or practices. Your use of third-party websites is governed by their own terms and conditions.

15.2 Feedback

Any feedback, comments, ideas, suggestions, or other information you provide to Right Lead AI regarding the Service (collectively, "Feedback") may be used by Right Lead AI without obligation to you, and you hereby grant Right Lead AI a worldwide, perpetual, irrevocable, royalty-free license to use such Feedback.

15.3 Export Controls

The Service may be subject to export control laws, including the U.S. Export Administration Regulations (EAR) and the International Traffic in Arms Regulations (ITAR). You agree not to export or re-export the Service or any related technical data to any country prohibited by such laws or to any person or entity on any prohibited parties list.

15.4 Accessibility

Right Lead AI is committed to making the Service accessible to all users. If you experience any accessibility issues, please contact us at hello@rightleadai.com, and we will work with you to address them.

By using Right Lead AI, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.